Drought Information

Drought Information

Each month, we will provide our customers and the community in Regional NSW with relevant water storage and drought information.

WaterNSW customers experiencing financial difficulties due to drought

The current drought is leading to tough times for many right now. Even if the drought isn’t impacting you, it’s probably affecting someone you know.

As part of the NSW Government’s Emergency Drought Relief Package, WaterNSW customers will receive a second automatic rebate as a credit on their bill.

Whilst customers will still be charged for the water used as normal, there is a rebate of fixed charges up to $4000 in total, over equal payments. The rebate will be applied as credits of up to $1000 to your 2018/2019 quarter 4 bill and 2019/2020 quarter 1 to 3 bills for Regulated Rivers. If you are an Unregulated or Groundwater customer, this rebate was applied to your 2018/2019 bill. If customers have any questions about the rebate awarded by the NSW Government should call us on 1300 662 077.

Customers who are having difficulty paying their WaterNSW bill 皇冠代理should get in touch as we have a range of options that may be of help.

For mental health and welfare concerns contact:


The Salvation Army

St Vincent de Paul Society


Tuesday 09 June
2,115,545 ML
2,596,150 ML
9,347 ML
1,336 ML
-7,611 ML
Tuesday 09 June